Censys modernizes its operations center by promoting ergonomics and efficiency

The new Censys Operations Center integrates Advantis NG consoles, DeskWall and DataWall to operate their sources in a centralized, dynamic and efficient way.

Centro de Operaciones de Censys con GESAB

Censys is a Mexican IT services and consulting company with a special focus on cybersecurity, networks and managed IT services. To strengthen its monitoring and incident management work, including the detection and resolution of vulnerabilities, the company sought to evolve its control center into a more robust and centralized environment. Positively impacting tgeir clients’ businesses by helping them grow, optimizing their infrastructure and providing ongoing support.

We met GESAB in Europe and subsequently connected with Rodolfo through the telecommunications ecosystem. We evaluated market alternatives and GESAB was the cost-operation option that best suited Censys’ requirements.

Lázaro Gómez Ontiveros, Director of Operations at Censys

The relationship of trust between Censys and GESAB was consolidated after an invitation to our showroom in Mexico City, where they could learn firsthand about the quality and approach of our solutions. From this experience, a first project was defined for their Operations Center with a direct negotiation and closure process between manufacturer and client. The understanding of their needs and the solidity of the proposal gave the client security throughout the entire path.

Implementation of a new Operations Center

Censys’ previous situation was a control center operation with remote operators, which implied distributed management. The objective of the project was to evolve towards a more consolidated model by bringing operators together in a single operation center to create a space dedicated to managing the operation centrally, preparing the infrastructure and providing security services from a single point using the ASIP platform.

Centro de Operaciones de Censys con GESAB DataWall

The new center was built as a new facility, built from scratch, in Mexico City in which we participated as a supplier of technical furniture and technological solutions for the management of its sources, integrating all the key components from the beginning. Furthermore, as Censys did not have adequate visual ergonomics to operate its Operations Center, at GESAB we presented a render of the expected result, allowing the client to visualize the final space, validate the design and be certain about how their space would look before executing the implementation.

Advantis consoles, DeskWall y DataWall

The proposed control console model was Advantis New Generation customized to the needs of the room and aligned with the company’s corporate image. They were designed with workstations for 2 and 3 operators, in coherence with the operating model of the Operations Center.

Centro de Operaciones de Censys con GESAB DeskWall

For the control of sources, systems and applications, our advanced management platform DeskWall was implemented, which allows operators a more dynamic and efficient operation. Likewise, DataWall, the content manager, was implemented to manage the video wall. The solution was complemented with encoders and the equipment certification was provided so that the client could carry out tests with their video wall in a 3×3 arrangement.

Highly satisfactory result and a long-term relationship

The project was completed with agility, which allowed Censys’ expectations to be met despite having a tight schedule requiring optimization of supply and implementation times, given that the client required to have the Operations Center working as soon as possible. The team remained focused on ensuring that each component was completed within the agreed plan.

“Today GESAB is part of our portfolio, we have certification as integrators and we already have an additional success story in the insurance sector.”

Lázaro Gómez Ontiveros, Director of Operations at Censys

In this way, today Censys has a new world-class Operations Center from which they can operate its technology and services in a centralized, effective and decisive manner. Additionally, this space can be used as a reference point or showroom to receive and invite their own clients to validate the capabilities of the services offered.

In daily operation, greater ergonomics and a clear improvement in the work environment were achieved thanks to the integration of screens and the visualization of multiple sources, including CCTV and SCADA, strengthening supervision and decision-making in the center.

“The result of the Operations Center stands out for combining functionality with impeccable aesthetics, leaving a very good impression on those who have visited our operations center.”

Lázaro Gómez Ontiveros, Director of Operations at Censys

Censys is fully satisfied with the final result and this project lays the foundations to continue strengthening joint work, promoting the evolution towards a role of integrator and authorized channel in future initiatives.

Client: Censys
Country: Mexico
Sector: Telecomunications
About Censys: Censys is a Mexican company founded in 2010 as a strategic business partner that covers the technological needs of public and private organizations through a wide range of IT solutions and services.

Data sheet

Action

Design and implementation of the new Operations Center

Products

Custom Advantis NG Control Consoles, DeskWall and DataWall

Positions

11

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