Imagine an organization that manages a complex infrastructure consisting of servers, critical network connections and physical assets that must operate without interruption. At some point, a member of the management team makes the following question: “For the infrastructure control and management, do we need a NOC, a control room or
In the first part of this series of articles, which you can read by clicking here, we introduced you to the main international regulations on ergonomic design in control rooms. Now, we want to delve into ISO 11064-4. ISO 11064-4: Workplace dimensions It has a first introductory part that establishes
Professionals working in the field of infrastructure construction often find that different spaces have specific needs. For example, an emergency room has very different needs than an office and a surgery room is not designed the same way as a garage. All of these spaces have specific requirements derived from
When several operators or supervisors talk to each other inside a control room, oral communication is taking place. It is usually face-to-face communication, without auxiliary means. This type of quick and direct communication allows synchronized and safe actions to be carried out. The room operators can communicate to coordinate their
Control center efficiency is a pillar key to consider when establishing its operations. Those who work in these types of critical environments should not spend their time on tasks that could distract them from monitoring and managing key sources, applications and alerts. Despite technological advances, artificial intelligence and new advanced
What is “positive communication”? Control rooms are environments that manage critical processes, ranging from human safety to the operation of industrial processes. In these situations, operators make decisions based on the information they receive, and a misinterpretation, a confusing order or an omission can easily lead to both personal and
On April 28, 2025, a widespread power outage occurred in Spain, paralyzing critical infrastructure and affecting homes, businesses, hospitals and essential services. Beyond the immediate impact, this event has highlighted the importance of control rooms in crisis situations like the one experienced. Without attempting to clarify the technical reasons that
Control rooms play a critical role in managing natural disasters, system failures, and other crises by facilitating real-time decision-making and communication. These environments are highly specialized, designed to enable swift, coordinated responses through advanced technology and communication systems. Natural disasters cannot be prevented, but their impact on people’s lives can
Dynamic KVM technology is revolutionizing control centers by significantly transforming the physical design of operational positions. Although there is technical furniture designed with high technical standards that can house multiple servers, CPUs, manage a large amount of electrical wiring, voice and data, peripherals, etc., allowing the spaces to be organized,
Acoustic comfort in control room design plays a crucial role in operators’ decision-making, as it improves the workspace, increasing the well-being and productivity of users. In a control room, where constant concentration and critical decision making are essential, proper management of sound reverberation not only improves communication between users, but
